Book notes: Making Work Visible

Making Work Visible: Exposing Time Theft to Optimize Work & flow by Dominica Degrandis
My rating: 4 of 5 stars

The book is a good read and I would recommend it – these are the most dangerous causes of extra work:

  • Too Much Work-in-Progress (WIP)
  • Unknown dependencies
  • Unplanned work
  • Conflicting priorities
  • Neglected/partially completed work

The book then goes on to show how visualisation can aid identifying the causes of delay and focussing on improving flow. Flow metrics:

  • Lead time
  • Cycle time
  • WIP
  • Aging report

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